Shipping & Delivery

Electronic Art Store is committed to providing a simple and reliable shipping experience.

This Shipping & Delivery Policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing times may vary depending on:

  1. Product availability.
  2. Order volume.
  3. Product type.
  4. Payment verification.
  5. Shipping destination.
  6. Other fulfillment requirements.

Orders containing products with different availability may require additional processing time.

2. Shipping Methods

Available shipping methods are displayed during checkout.

Shipping options may vary depending on:

  1. Destination.
  2. Package size and weight.
  3. Product type.
  4. Carrier availability.
  5. Delivery restrictions.

The available options and applicable shipping charges will be displayed during checkout when available.

3. Delivery Times

Delivery times depend on the destination, carrier, shipping method, product availability, customs processing, and other factors.

Any delivery estimate provided on the website should be considered an estimate unless a specific delivery guarantee is expressly stated.

Unexpected delays may occur after an order has been shipped.

4. Tracking

When tracking is available, tracking information may be provided after the order has been shipped.

Customers can use the tracking information provided by the applicable carrier to follow the shipment.

Tracking information may take some time to become active after the package has been handed to the carrier.

5. International Shipping

International shipping availability depends on the destination and product.

Some products may be subject to carrier, customs, export, import, or transportation restrictions.

Customers are responsible for providing accurate shipping information and complying with applicable import requirements in their destination country.

6. Customs, Duties and Taxes

International shipments may be subject to:

  1. Import duties.
  2. Customs fees.
  3. Taxes.
  4. Brokerage charges.
  5. Handling fees.
  6. Other charges imposed by the destination country.

Unless explicitly stated otherwise, these charges are not included in the product price or shipping charge and are the customer's responsibility.

Electronic Art Store does not control customs decisions or the amount of fees imposed by authorities.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because of incorrect or incomplete information provided by the customer, additional shipping or handling charges may apply.

8. Failed Delivery

If a carrier attempts delivery but is unable to complete it, the carrier may return the package, hold it at a facility, or make additional delivery attempts depending on its procedures.

Customers should follow the carrier's instructions when a delivery attempt is unsuccessful.

If a package is returned to Electronic Art Store because it could not be delivered, additional shipping charges may apply before the order can be shipped again.

9. Damaged Packages

If a package appears damaged when delivered, customers should document the condition of the package and contact Electronic Art Store as soon as reasonably possible.

Photographs of the packaging and product may be requested to assist with the investigation.

Customers should retain the original packaging until the issue has been resolved.

10. Lost Shipments

If tracking indicates that a shipment has been delayed or appears to be lost, contact Electronic Art Store so we can determine the appropriate next steps.

Shipping investigations may depend on the carrier's procedures and available tracking information.

11. Product Availability

Shipping estimates may depend on product availability.

Products that are temporarily unavailable may require additional processing time.

If a significant availability issue affects an existing order, Electronic Art Store may contact the customer to discuss available options.

12. Delivery Address

Orders are shipped to the address provided during checkout.

Customers should carefully review their shipping information before completing the order.

Once an order has been shipped, changing the delivery address may not be possible.

13. Contact

For questions about shipping or delivery, please visit:

https://electronicartstore.com/

Electronic Art Store

Electronics for Ideas, Projects & Innovation.